City Service Portal

Calgary 311
Online Services

The City of Calgary's 311 service is your primary point of contact for non-emergency city services. Reporting issues through 311 ensures that your request is routed directly to the appropriate department for action.

Open 311 Portal Call 3-1-1

Common 311 Requests

Snow & Ice Clearing

Report uncleared sidewalks, roads, or windrows after a snow event.

Waste & Recycling

Missed collection, bin repairs, or reporting illegal dumping.

Roads & Sidewalks

Report potholes, broken street lights, or sidewalk damage.

Bylaw Concerns

Issues regarding noise, weeds, parking, or community standards.

Outside Calgary?

If you are outside Calgary city limits, please call 403-268-CITY (2489) to access 311 services.